Refund policy

We want you to love your Rulo purchase. If you’re not satisfied, we would be happy to provide a refund or an exchange for any full size products ordered from ruloskin.com within 60 days of purchase.

Skin is a living organ and as such, it needs time to adjust and show results. We only ask that you use our products as directed for at least 45 days before making a decision on whether you have seen the results that you were promised.

To start a return, please click on the chat button or reply to an email from us.

Do note all samples are considered final sale and are not eligible for return or exchange. Any other final sale items will be marked accordingly.

We monitor returns and reserve the right to refuse service to anyone that may misuse or abuse the policy.

Unfortunately, we cannot accept returns on final sale items and gift cards.